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A Small Reminder
Topic Started: Aug 2 2011, 04:01 PM (921 Views)
Lady BlizShadow
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I still can't use this.

I'm just going to give everyone a refresher on some few expectations in light of complaints we received from the RP Knights. Lil has found himself overworked with the roleplaying forum, particularly in handling a lot of OOC fights between members. In discussing this, we've made a few adjustments to the entire team and have decided to expand the responsibility of moderating the roleplay section back over to normal staff should the rest of us come across any problems, but we've also come across a snag on your end: Nobody reports anything.

Remember, affecting the environment of the forum is a two-way street. While we staff have a responsibility to cull any negative behavior on sight, you also have the responsibility of telling us about it in case we miss it while also setting a proper example yourself. That's what the 'Report' button is for.

So in short, please be on your best behavior throughout the forum, but if you see anyone acting out of line, report it to us as soon as possible. If nothing else, it'll make our lives easier.
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HollyYoshiPosted Image
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I object to your claims
I also want to bring to light something that D'Metal mentioned in the Shack; Backseat moderation. I've noticed quite a few of this lately and not just in the RP section. I'd like to remind you that backseat moderation is against the rules - reiterating what Bliz said in her post, if you notice any problems on the forum please report them to the Staff. That's what we're here for. ;)
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Lord Master of Darkness™
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ITT: staff are lazy so request moar members use the report button.

Trolling aside and in all seriousness it's not hard to hit a button, type a couple of explanatory words and hit submit. I does have one major question, one I know the answer to but I'm pretty sure not many others do.

Let us assume you want to report a member of staff. So you hit report, fill in the form, off it goes. What you guys don't realise is that any reports appear at the very top of a page, right by the Inbox text. So if you're reporting a member of staff it's thus very easy for them to beat the other staff to it and hide the report.

Is there a procedure to reporting staff, if you're not happy with them and suspect they'll delete the report before anybody else sees it? I know for a fact this has happened in the past and could well happen again.
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Lord Tora Unlimited Crusader
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【The Knight of Tigers 】

If I were gonna report a member of staff, theoretically speakin' o' course, I'd send a PM to another staff member, preferably one who is one level higher in the hierarchy. So, like, if it's a local mod (like the RP Knights), I'd report to a global mod (a.k.a. our groovy band of Governors); if it's a Governor, report to the Kings/Queens; if it's one of them, report to Emperor of Mankind Metallix; and if you've got complaints about him, you're pretty screwed. ^_^;;

But I'd (naively) like to think that our staff members are more honourable than to stoop to such immoral depths, and I'd very much like not to be proven wrong. *as an aside to the other staff members* You wouldn't disappoint this innocent tiger's trust, would you? :3
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Fwiss
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Sandopolis Act 1
Sorry 'bout that, Blaire.
Oh no her avatar looks really angry...
I suppose many people try to backseat moderate because they feel the report button is a li'l bit harsh. For example, new members who might not be aware of unspoken rules or customs. The 'report' button feels more like it's for people with malicious intent.
Edited by Fwiss, Aug 3 2011, 05:45 AM.
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Lady Miracle
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[insert something cheerful here]

Fwiss
Aug 3 2011, 05:41 AM
I suppose many people try to backseat moderate because they feel the report button is a li'l bit harsh. For example, new members who might not be aware of unspoken rules or customs. The 'report' button feels more like it's for people with malicious intent.
Not everyone who gets reported gets a harsh punishment.

If a member gets reported for something simple, like say, posting less than three words on a post outside the Casino, the Staff that answers will just simply inform the member about the limit, nothing more.

In other words, reporting isn't setting up someone to get punishes; just a notice for something Staff may have missed.
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Lady BlizShadow
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I still can't use this.

^ This. Besides, backseat moderation in itself is against the rules. With an even level of authority between members, trying to mediate an argument can just fan the flames even more. Besides, staff are here for more reason than to tote our pretty banners around. Give us stuff to do guys.

But yes, the report button isn't only for the trolls who spam naughty pics all over the place. It's for everyone, even staff. It's the quickest and easiest way to let us know that something's going on that we should handle. And it's anonymous from the normal members too!

Really, you have absolutely nothing to lose by using it on even the new guys who might not be aware of all the rules yet. Telling us about a newbie breaking the rules only ensures that we can correct their behavior sooner so they don't become a nuisance in the long run.
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Breakfast Princess
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The most important meal of the day
(Its anonymous? I feel like because of that fact and this topic the report button is about to become sooo used.)

About all the fights that start... I know that, with us being human beings and all, its pretty much impossible to prevent them.

But isnt there someway to, i dunno, actually fix them? All of the spats i've been into on here have been ironed out pretty easily via PM.

But thats not always the case. I know quite a few people who let the fight die but they still hold a grudge against that person, and it shows later on in some cases.

If a member gets into it with a staff member, that normal member could feel really, reeeaaallly hesitant to say what they need to say. And they SHOULD feel hesitant.

However! Sometimes, and just sometimes, maybe the problem is not the normal member's fault? Maybe it's nobody's fault? Maybe it was a huge misunderstanding. Maybe the problem needs to be talked about and actually worked out; instead of just the normal routine of offending posts being deleted, both parties being told "Down!", or maybe a few warns here and there.

We are not just colourful text or avatars on a computer screen. We are human beings, and it is in our nature to have conflict with one another, even online.

It is also in our nature to seek conflict resolution. I think you guys should look into that. Having some means of effective conflict resolution for everyone to utilize would really help.

(*flinches in preparation for onslaught of skepticism/flames*)
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Lady BlizShadow
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I still can't use this.

Yes, the report system is anonymous. Only staff can see the report inbox, and members won't be notified of when they've been reported or who they've been reported by. So if you were to be reported right now, you'd never know about it unless staff told you.

Anyway, we already have an effective means of conflict resolution: It's called the PM system. If members want to continue arguing and discussing something that's been called off-topic or inflammatory, take it there (or offline, if you don't want to risk having PMs reported) instead of continuing it in a public forum in derailing the mess out of a perfectly good conversation.There are outlets for these things.

Regardless, your desire for conflict resolution doesn't trump the founder's desire to see to it that the forums are as pleasant an experience as his hired staff can make them. It's also not always in our best interest to find out why something started, because the fact remains that our job is not so much to play psychologist or babysitter so much as it is to keep the forums clean. Your secondary job as a normal member is to follow the rules as best as you can. If you make a mistake, we'll handle it accordingly. What you have to remember is that staff are human as well, which means we're probably not going to go rabid dog on you for something as a simple OOC argument unless it gets really out of hand. Indeed, there's nothing wrong with a, "Chill out."
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Ludichaos
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[Outrealm Vagabond]
Mhmm, this seems reasonable enough to me. I'll admit here and now that I've been gulity of some minor backseat moderation. Mostly the three words or more rule in intro topics. xD;

I will agree that the report button seems a bit harsh to me in certain situations regardless of the fact it may just involve a simple warning or explanation to the offending member. It's just so red and imposing and stuff. But if that's the prefered method of sorting these things out I'll keep that in mind from now on. |P

Anyways, I'm hoping this RP Knight restructure gives L a bit of a break. He's the main active knight I tend to see around here. I'm assuming that P-S is a big help too since she's always been an avid roleplayer. :P
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Breakfast Princess
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The most important meal of the day
Response to Bliz's Response: Well alright. Yeah, i understand that. You have some really good points. I guess what i considered to be needed help would actually be unwarranted frivolity or just downright unsuccessful or bothersome in comparison to what we already have going here. But hey, im cool with that, it was just suggestions.


Different Note: Im glad we have topics such as these, cus Im learning, like, a whole bunch of stuff i did not know before (o.o)
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Fwiss
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Sandopolis Act 1
Quote:
 
Mhmm, this seems reasonable enough to me. I'll admit here and now that I've been gulity of some minor backseat moderation. Mostly the three words or more rule in intro topics. xD;

I will agree that the report button seems a bit harsh to me in certain situations regardless of the fact it may just involve a simple warning or explanation to the offending member. It's just so red and imposing and stuff. But if that's the prefered method of sorting these things out I'll keep that in mind from now on. |P


^ This.
Also, quick question. Is it considered three words or less if it contains a quote?
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Lady BlizShadow
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I still can't use this.

Quoting another member doesn't count towards the quality of your response. So directly responding to a ten-paragraph rant or a funny picture with only "^ This" is spam. Not only is it spam, but in general is just bad netiquette and tacky-looking, especially when the same replies keep getting quoted over and over again. There's better ways of expressing agreement.

On the subject of the report button being intimidating, this is how I look at it myself: the report button is one of the most obvious ways the member base weilds some manner authority over staff and some ability to directly affect the environment of the board. It allows you to tell us what to do and watch as we do it for you while you sit back and continue sipping on margaritas and having fun. Of course, we might not always agree with what's report-worthy and what's not, but regardless, the more you use it, the less intimidating it actually becomes.
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KogaHarine
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The Black Swordsman
Wait... You guys actually are good for something? I thought you all were just here to approve name changes and lock topics? :V

But in all seriousness. I too was a little intimidated by it. But I've started using it since it's a lot easier to report something rather than to respond (although I've been one to say something in the Shack if it is just down right ridiculous...).
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ShenziSixaxis
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The Shenz Mastur Can Has Derp
Now I have to ask: does the report feature generate a 100000% anonymous report article or can Neo Metallix find out who sent it if necessary? Because the second I read that it was anonymous, the thought of sending a report along the lines of "Haha, Blitz smells funny!" or the like flashed through my mind... XD

Or if someone is, more realistically, reporting posts chronically that don't need reporting. :idea:
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